Information: FAQs
Business: FAQs
Do you ship to countries outside United States?
Due to the risk of fraud and the high shipping charges, we only ship within United States.
What are your shipping rates and policies?
Out shipping policy and rates are detailed here.
How can you keep your prices so low?
Being an online-only retailer, we have fewer overheads than traditional bricks-and-mortor stores.
Do you have a privacy policy?
Our privacy policy is available here.
Do you have a pricing policy?
Our pricing policy is available here.
What is your policy on returns?
Our returns policy is available here.
Is this site secure?
Yes. This site is completely secure, utilising 128 bit SSL encryption. More information is available here.
Can I pay by check?
Yes, we accept payments by check. Simply list the items you wish to purchase in an e-mail to us and we will provide you with instructions on alternative payment methods. You may also use our contact page as an alternative.
How do I contact Aquarium Supplies Plus?
Our contact details are available here.
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